
362 Rockwell Automation Publication 750-PM001J-EN-P - October 2014
Chapter 6 Troubleshooting
Technical Support Wizards
If you are connected to a drive via DriveExplorer™ or DriveExecutive™, you can
run a Tech Support wizard to gather information that will help diagnose
problems with your drive and/or peripheral device. The information gathered by
the wizard is saved as a text file and can be emailed to your remote technical
support contact.
To run a Tech Support wizard in DriveExplorer, select Wizards from the Actions
menu. In DriveExecutive, select Wizards from the To ol s menu. Or, click the
button. Follow the prompts to complete the wizard.
The Tech Support wizard cannot be accessed when the Control Bar is launched.
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